Popular Features
Quickly access the most important features and documentation:Batch Calling
Run large-scale outbound call campaigns with contact lists
Multilingual Support
Deploy agents in 30+ languages including Arabic and Indian languages
Custom Metrics
Extract insights with AI-powered custom metrics and webhooks
Custom Functions
Integrate external APIs and trigger workflows during calls
Call Management
Control how calls execute and end:Call Duration Limits
Set maximum call duration to manage resources
Hangup Detection
Configure silence detection and natural call endings
Call Status
Monitor call status and lifecycle in real-time
Recordings & Transcripts
Access call recordings and full transcripts
Batch Calling Setup
Get started with batch campaigns:CSV Format
Format your CSV files correctly
Contact Format
Structure contact data with custom variables
Configuration
Set priority, rate limits, and scheduling
Monitoring
Track batch progress and metrics
Webhooks
Receive real-time completion notifications
API Reference
Access API endpoints for integration:Single Call
Place individual outbound calls via API
Call Status
Check live call status and metrics
Batch Operations
Create and manage batch campaigns
Agent Management
Configure and retrieve agent settings
Configuration Guides
Learn how to configure key features:Voice Settings
Configure voice, speed, and language preferences
Dynamic Language Switching
Enable multi-language support in one agent
Writing Prompts
Best practices for effective agent prompts
Custom Functions
Integrate external APIs and services
Implementation Examples
Real-world implementation guides:Function Calling Examples
CRM, orders, appointments, and SMS examples
Testing Guide
How to test and debug custom functions
Best Practices
Security, performance, and reliability tips
Webhook Processing
Process post-call data and metrics
Languages & Localization
Support for global markets:Supported Languages
Complete list of 30+ supported languages
Indian Languages
Hindi, Tamil, Telugu, Bengali, Kannada, and more
Arabic Support
Arabic (Saudi Arabia) dialect support
Writing in Native Scripts
Use native scripts, not romanized text
Quick Tips
CSV Upload Checklist
Verify your CSV file before uploading
Custom Metric Guidelines
Write effective AI analysis prompts
Performance Optimization
Optimize call rates and resource usage
Error Handling
Handle errors gracefully in integrations