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Quickly access the most important features and documentation:

Batch Calling

Run large-scale outbound call campaigns with contact lists

Multilingual Support

Deploy agents in 30+ languages including Arabic and Indian languages

Custom Metrics

Extract insights with AI-powered custom metrics and webhooks

Custom Functions

Integrate external APIs and trigger workflows during calls

Call Management

Control how calls execute and end:

Call Duration Limits

Set maximum call duration to manage resources

Hangup Detection

Configure silence detection and natural call endings

Call Status

Monitor call status and lifecycle in real-time

Recordings & Transcripts

Access call recordings and full transcripts

Batch Calling Setup

Get started with batch campaigns:

CSV Format

Format your CSV files correctly

Contact Format

Structure contact data with custom variables

Configuration

Set priority, rate limits, and scheduling

Monitoring

Track batch progress and metrics

Webhooks

Receive real-time completion notifications

API Reference

Access API endpoints for integration:

Single Call

Place individual outbound calls via API

Call Status

Check live call status and metrics

Batch Operations

Create and manage batch campaigns

Agent Management

Configure and retrieve agent settings

Configuration Guides

Learn how to configure key features:

Voice Settings

Configure voice, speed, and language preferences

Dynamic Language Switching

Enable multi-language support in one agent

Writing Prompts

Best practices for effective agent prompts

Custom Functions

Integrate external APIs and services

Implementation Examples

Real-world implementation guides:

Function Calling Examples

CRM, orders, appointments, and SMS examples

Testing Guide

How to test and debug custom functions

Best Practices

Security, performance, and reliability tips

Webhook Processing

Process post-call data and metrics

Languages & Localization

Support for global markets:

Supported Languages

Complete list of 30+ supported languages

Indian Languages

Hindi, Tamil, Telugu, Bengali, Kannada, and more

Arabic Support

Arabic (Saudi Arabia) dialect support

Writing in Native Scripts

Use native scripts, not romanized text

Quick Tips

CSV Upload Checklist

Verify your CSV file before uploading

Custom Metric Guidelines

Write effective AI analysis prompts

Performance Optimization

Optimize call rates and resource usage

Error Handling

Handle errors gracefully in integrations

Getting Help

Need more information?

API Reference

Complete API documentation

Dashboard Features

Learn about dashboard capabilities