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POST
/
api
/
v1
/
call
/
dial
Start a Single Call
curl --request POST \
  --url https://sa.dialgen.ai/api/v1/call/dial \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "to": "+1234567890",
  "agentConfigId": "agent_123",
  "userId": "user_789",
  "contactId": "contact_101",
  "callerDetails": {
    "name": "John Doe",
    "email": "john.doe@example.com",
    "company": "Example Inc.",
    "metadata": {
      "customField": "value"
    }
  },
  "statusCallBackUrl": "https://api.your-crm.com/webhook/dialgen/call-complete"
}
'
{
  "message": "Call initiated successfully",
  "callId": "call_clxabc123...",
  "contactId": "contact_clx789ghi...",
  "status": "ONGOING"
}

Authorizations

​
Authorization
string
header
required

Bearer token authentication. Obtain your API key from the Dialgen API Keys dashboard at https://sa.dialgen.ai/api-keys

Body

application/json
​
to
string
required

The E.164 formatted phone number to dial

Example:

"+1234567890"

​
agentConfigId
string
required

The ID of the agent to use

​
userId
string
required

The ID of the user owning the agent

​
contactId
string

Provide if the contact already exists

​
callerDetails
object

If contactId is not provided, this object is used to create/update the contact

​
statusCallBackUrl
string<uri>

The URL to send the call-status callback to

Response

Call initiated successfully

​
message
string
​
callId
string

The call identifier to track status

​
contactId
string

The contact identifier

​
status
enum<string>
Available options:
ONGOING,
SCHEDULED,
COMPLETED,
MISSED,
FAILED