> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dialgen.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard Features

> Explore the key features and functionalities of the Dialgen dashboard.

Welcome to the Dialgen Dashboard! This section provides an overview of the various features available to manage your AI agents, campaigns, and monitor call analytics.

## 📊 Dashboard Overview

The main dashboard provides a quick glance at your operational metrics:

* **Total Agents:** Number of active AI agents.
* **Active Calls:** Real-time count of ongoing calls.
* **Lead Conversions:** Track successful conversions from your campaigns.
* **Daily Call Duration:** Aggregate duration of calls per day.
* **Detailed Analytics:** Access in-depth transcription and sentiment analysis for each call.

## 🗣️ Voice Selection

Dialgen offers a wide range of customizable voice options for your AI agents to ensure a natural and engaging conversation experience.

* **Pre-built Voices:** Choose from a library of high-quality, human-like voices.
* **Custom Voice Cloning:** (Enterprise Feature) Upload voice samples to create a unique, branded voice for your agents.
* **Voice Parameters:** Adjust parameters such as:
  * **Pitch:** Control the highness or lowness of the voice.
  * **Speed:** Modify the speaking rate of the agent.
  * **Emotional Tone:** Fine-tune the sentiment (e.g., friendly, formal, empathetic).

## ⚙️ Advanced Settings

The advanced settings section allows you to fine-tune your agents and campaigns for optimal performance.

### Agent Configuration

* **System Prompts:** Define the core persona and guidelines for your AI agent.
* **Agent Instructions:** Provide specific instructions for handling different scenarios during a call.
* **Custom Metrics:** Configure custom metrics to track specific outcomes relevant to your business (e.g., `intent`, `sentiment`, `customerSatisfaction`).

### Campaign Settings

* **Rate Limiting:** Control the `maxCallsPerSecond` to manage call volume.
* **Retry Strategy:** Configure parameters for `maxAttempts`, `noAnswerDelay`, and `busyDelay` for failed calls.
* **Webhooks:** Set up `onBatchComplete`, `onCallComplete`, and `onBatchFailed` webhooks for real-time notifications.
* **Scheduling:** Schedule campaigns to start at a future `scheduledStartTime` with specified `timezone`.

### Security & Integrations

* **API Key Management:** Generate and manage your API keys.
* **Webhook Security:** Implement authentication tokens for secure webhook endpoints.
* **CRM Integrations:** Connect Dialgen with your existing CRM systems for seamless data flow.