> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dialgen.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Persistent Call Status

> Retrieves the status of a particular call from long-term storage. Use this endpoint after the call has been removed from the live memory cache (after 30 days).



## OpenAPI

````yaml get /api/v1/call/check-status
openapi: 3.0.3
info:
  title: Dialgen API
  description: >-
    Dialgen API allows you to programmatically initiate and monitor AI-powered
    voice calls, either one at a time or in high-volume batches.
  version: 1.0.0
  contact:
    name: Dialgen Support
    url: https://sa.dialgen.ai
servers:
  - url: https://sa.dialgen.ai
    description: Production server
security:
  - bearerAuth: []
tags:
  - name: Agents
    description: Operations related to AI agents
  - name: Calls
    description: Operations related to individual calls
  - name: Batches
    description: Operations related to batch campaigns
paths:
  /api/v1/call/check-status:
    get:
      tags:
        - Calls
      summary: Persistent Call Status
      description: >-
        Retrieves the status of a particular call from long-term storage. Use
        this endpoint after the call has been removed from the live memory cache
        (after 30 days).
      operationId: checkPersistentCallStatus
      parameters:
        - name: callId
          in: query
          description: The call identifier
          required: true
          schema:
            type: string
            example: cmk3n7v8l0001k004w0f0b3b1
      responses:
        '200':
          description: Persistent call status retrieved successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PersistentCallStatusResponse'
              example:
                success: true
                data:
                  id: cmk3n7v8l0001k004w0f0b3b1
                  status: COMPLETED
                  direction: OUTBOUND
                  duration: 35
                  createdAt: '2026-01-07T06:34:13.605Z'
                  endedAt: '2026-01-07T06:34:51.871Z'
                  contact:
                    name: John Doe
                    phoneNumber: '+1234567890'
                  agent: Agent Name
                  recordingUrl: https://...
                  transcription:
                    - role: assistant
                      content: ...
                    - role: user
                      content: ...
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
        '500':
          $ref: '#/components/responses/InternalServerError'
components:
  schemas:
    PersistentCallStatusResponse:
      type: object
      properties:
        success:
          type: boolean
        data:
          type: object
          properties:
            id:
              type: string
            status:
              type: string
              enum:
                - SCHEDULED
                - ONGOING
                - COMPLETED
                - MISSED
                - FAILED
            direction:
              type: string
              enum:
                - OUTBOUND
                - INBOUND
            duration:
              type: number
            createdAt:
              type: string
              format: date-time
            endedAt:
              type: string
              format: date-time
            contact:
              type: object
              properties:
                name:
                  type: string
                phoneNumber:
                  type: string
            agent:
              type: string
            recordingUrl:
              type: string
            transcription:
              type: array
              items:
                type: object
                properties:
                  role:
                    type: string
                    enum:
                      - assistant
                      - user
                  content:
                    type: string
    Error:
      type: object
      properties:
        error:
          type: string
        code:
          type: string
        message:
          type: string
        details:
          type: object
  responses:
    BadRequest:
      description: Missing or invalid fields/parameters
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error: Bad Request
            message: Missing required parameter
    Unauthorized:
      description: Missing or invalid API key
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error: Unauthorized
            message: Invalid or missing API key
    NotFound:
      description: The requested resource was not found
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error: Not Found
            message: Resource not found
    InternalServerError:
      description: An unexpected server error occurred
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error: Internal Server Error
            message: An unexpected error occurred
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: >-
        Bearer token authentication. Obtain your API key from the Dialgen API
        Keys dashboard at https://sa.dialgen.ai/api-keys

````